The 3197 Application displays "Cannot open the file."

Home Service & Support FAQ The 3197 Application displays "Cannot open the file."

QThe 3197 Application displays the message "Cannot open the file."

A

The 3197 Application functions on the JavaTM (Sun Microsystems, Inc.) environment.
Please download and install the JRE from the JAVA web site.
(http://www.java.com/)
Also, please refer to 7.2 Install JRE in the 3197 instruction manual.