3197 Application Software and Javascript

QUsb488jv.dll not found is displayed on the PC when trying to use the application software for Model 3197 Power Quality Analyzer.

A

If you are seeing an error as shown below, this means that the appropriate version of Javascript has not been installed in your PC.

The 3197 application software requires JAVA’s 32-bit JRE. Please install and use the 32-bit JRE (Java Runtime Environment) regardless of whether the Windows OS is in 64-bit or 32-bit.

Note: If both the 32-bit JRE and the 64-bit JRE are installed in your PC, the PC may only recognize the 64-bit version. In that case, please:

    1.    Uninstall 64-bit Java first
    2.    Re-install with 32-bit Java

You can download the most recent JRE here:

https://www.java.com/en/download/manual.jsp

*PQ3100 Power Analyzer is the successor for the 3197 PQA. Check see link below:
https://www.hioki.com/us-en/products/pqa/power-quality/id_6619