POWER ANALYZER 3390-10

V1.09 Nov 19, 2012

If you are unable to download software, please check the following:
  • Please register a my HIOKI account and then use it to log in to the my HIOKI service.
  • Product firmware (product upgrades) and computer application software can only be downloaded for products you have registered on the my HIOKI service.
Firmware (h3390-10.zip)
Procedure on how to update the firmware (3390-10vup.pdf)

Version upgrade should be conducted by a qualified technician familiar with the functions and operations of model 3390-10.
If you are uncertain as to how to proceed, please contact your local Hioki distributor for assistance.

・All software provided here is freeware and the best version currently available.
・If the problems or errors during this download and install lead to malfunction, please contact your dealer or Hioki representative.
・The ownership, intellectual right and all other associated rights relating to the software provided here belong to Hioki E.E. Corporation.


If you have read and understand the information above and wish to proceed then please download the designated files.
As for version upgrade procedure, please download ”Procedure on how to update the firmware” which describes the preparation and procedure for upgrading firmware after downloading the files.

Precaution when updating software:
To conduct the version upgrade, USB memory stick or Hioki genuine CF card is required.
・During the version upgrade process, don’t turn off the power to the 3390-10 or remove the CF card(USB memory stick) from the slot. Turning power off will result in failure to upgrade the 3390-10 and the instrument must be returned to the Hioki factory for repair.

Software for the Model 3390-10

The latest firmware version(s) is shown below. A version update is highly recommended if you are running older version.
 ・Firmware Version : V1.09

How to check the version number

The version numbers of firmware can be checked by viewing the bottom left portion of the startup window when the 3390-10 is turned on.
When selecting ”SYSTEM” screen, the currently running firmware version(s) number will appear.

Version Upgrade History

V1.09 (November 2012) Newest Version
Added functions:
1.Support for the Detecting Motor Rotation Direction function in the Motor Testing Option.
2.Support for the Selecting Calculation Method function, which enables to change the calculation methods when the wiring is 3P3W3M.When measuring the PWM waveform using the setting for rectification method ”MEAN”, the newly added operation can improve the mutual compatibility with measurement values of Model 3193.

V1.08 (May 2012)
Fixed bugs:
1.The operation when receiving the communication command ”:INTEGrate:RESet” did not conform to the operation when the DATA RESET key was pressed. The data will be output to another file by starting the integration after receiving the communication command ”:INTEGrate:RESet”.
2.When the results of noise measurement were output to a file, the output data was not updated at the moment the measurement results were updated.
Enhancements:
1.Stabilized the measurement values when CH A of the Motor Testing Option is set to ”Frequency input”.
2.When the Peak Hold Function of the Motor Testing Option is set, the absolute values are compared.
3.Improved the judgment method of the integration zero suppress when the sync source is set to ”DC50ms”.

V1.07 (April 2011)
Initial release.