Privacy Policy

Recognizing the importance of personal information to customers and the protection of their privacy, Hioki E.E. CORPORATION ("Hioki") has adopted the following basic policies on its handing and use:

  • 1.Personal information is information that can be used to identify particular individuals. It includes, but is not limited to, names, addresses, phone numbers, e-mail addresses, and the identities of employers and internal company departments with which individuals are associated.
  • 2.Hioki uses personal information for the following legitimate purposes ("purpose"):
    • -Provide information about new products, firmware and software updates, tradeshows, seminars, and other events
    • -Conduct questionnaires in order to facilitate product planning, development, and sales
    • -Respond to customer inquiries
    • -Support sales and order transactions
    • -Provide information about member services and promotions
    • -Provide information about recruitment, make hiring decisions, and for personnel/labor management after hiring
  • 3.Hioki collects personal information by means of fair, legally sanctioned methods in strict accordance with Japan’s Personal Information Protection Act.
  • 4.Except where otherwise required by law, Hioki’s utilization of personal information is limited to the scope of the purpose of use described above.
  • 5.Except where otherwise required by law or undertaken in accordance with the consent of the individual in question, Hioki does not provide personal information to third parties other than to its consolidated subsidiaries.
  • 6.Hioki has implemented a series of robust measures that encompass both technical and organizational aspects of information management in order to ensure the safety and integrity of personal information.
  • 7.Upon request, Hioki will disclose the personal information in its possession to the owner of such information, make such corrections as are necessary, and notify said individual of the results of those modifications. To prevent the unauthorized disclosure of personal information to third parties or the illegitimate alteration of personal information in its possession, this service is limited to instances where Hioki can verify the identity of the requesting individual.
  • 8.Applicable Laws and Jurisdiction
    This Privacy Statement shall be governed by and construed in accordance with the laws of Japan, unless otherwise expressly provided. All disputes and controversies arising out of or in connection with this website and this Privacy Statement shall be submitted to the Tokyo District Court in Tokyo (main office), Japan as the Court of first instance. If any portion of this Privacy Statement shall be deemed invalid, void, or for any reason unenforceable, such portion shall be deemed severable and shall not affect the validity and enforceability of any remaining portion.

For more information

To review your personal information; request that it be corrected, erased, or otherwise modified; or make an inquiry about this Privacy Policy, please contact the following individual:

Manager – Personal Information
Administration Department
81 Koizumi, Ueda-shi, Nagano 386-1192

The representative entity for the EU regarding GDPR-related issues of this website is:


Helfmann-Park 2
65760 Eschborn, Germany


Contact of the data protection officer:

+49 (0) 172 / 9462637

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