Model 3390 Power Analyzer Software Application (3390COMMUNICATOR)

Version 1.03 Jun 27, 2018

The copyright to the executable program file and associated documents is owned by HIOKI E.E. CORPORATION. This utility may not be bundled with software or other publications which are sold for profit without the express written permission of the copyright owner.
Further, this product may not be modified without the express written permission of the copyright owner.

HIOKI disclaims any and all responsibility for any consequences arising out of use of this software.

32-bit version (
64-bit version (
ZIP file for a later version of Windows (


”3390 COMMUNICATOR” is the dedicated communication software for the HIOKI 3390 Power Analyzer.
With the software, a maximum number of 4 units of Model 3390 can be remotely operated via a LAN or USB connection. Other operations include data download, display of measured values or waveforms and saving them in CSV format, sending or receiving settings for the 3390, and saving data to the PC’s hard disk in intervals.

How to install

1.Decompress the ZIP file using a proper decompression utility or application.
2.Execute SETUP.EXE by double-clicking on the file.

Notes on using Windows 10

The USB communication function of this application software is supported up to Windows 10 version 1709.
To use the application with a later version of Windows, such as Windows 10 version 1803, you may have to replace the DLL file in the installation folder manually.
Download the ZIP file to obtain the DLL file that supports a later version of Windows, and replace the original DLL file in your PC according to the procedure provided in the PDF document.

Version Upgrade History

V1.03 (Newest Version)
・Compatibility to Windows 7 (64-bit)


Operating Environment

1.Operating Environment
CPU : Pentium 3 500MHz or better
OS : Windows XP (32-bit), Vista (32-bit), 7 (32-bit or 64-bit), 8 (32-bit or 64-bit), 10 (32-bit or 64-bit)
Memory : at least 128MB
Interface : LAN or USB
HDD : 4MB of free space
2.Supporting applications : 32-bit Java (JRE1.5 or later) installed.
Install 32-bit version of Java even if you use 64-bit operating system.