POWER ANALYZER 3390

v1.09 Nov 19, 2012

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  • Please register a my HIOKI account and then use it to log in to the my HIOKI service.
  • Product firmware (product upgrades) and computer application software can only be downloaded for products you have registered on the my HIOKI service.
Firmware (h3390.zip)
Procedure on how to update the firmware (3390vup.pdf)

Version upgrade should be conducted by a qualified technician familiar with the functions and operations of model 3390.
If you are uncertain as to how to proceed, please contact your local Hioki distributor for assistance.

・All software provided here is freeware and the best version currently available.
・If the problems or errors during this download and install lead to malfunction, please contact your dealer or Hioki representative.
・The ownership, intellectual right and all other associated rights relating to the software provided here belong to Hioki E.E. Corporation.


If you have read and understand the information above and wish to proceed then please download the designated files.
As for version upgrade procedure, please download ”Procedure on how to update the firmware” which describes the preparation and procedure for upgrading firmware after downloading the files.

Precaution when updating software:
To conduct the version upgrade, USB memory stick or Hioki genuine CF card is required.
・During the version upgrade process, don’t turn off the power to the 3390 or remove the CF card(USB memory stick) from the slot. Turning power off will result in failure to upgrade the 3390 and the instrument must be returned to the Hioki factory for repair.

Software for the Model 3390

The latest firmware version(s) is shown below. A version update is highly recommended if you are running older version.
・Firmware Version : V1.09

How to check the version number

The version numbers of firmware can be checked by viewing the bottom left portion of the startup window when the 3390 is turned on.
When selecting ”SYSTEM” screen, the currently running firmware version(s) number will appear.

Version Upgrade History

V1.09 (November 2012) Newest Version
Added functions:
1.Support for the Detecting Motor Rotation Direction function in the Motor Testing Option.
2.Support for the Selecting Calculation Method function, which enables to change the calculation methods when the wiring is 3P3W3M.When measuring the PWM waveform using the setting for rectification method ”MEAN”, the newly added operation can improve the mutual compatibility with measurement values of Model 3193.

V1.08 (May 2012)
Fixed bugs:
1.The operation when receiving the communication command ”:INTEGrate:RESet” did not conform to the operation when the DATA RESET key was pressed. The data will be output to another file by starting the integration after receiving the communication command ”:INTEGrate:RESet”.
2.When the results of noise measurement were output to a file, the output data was not updated at the moment the measurement results were updated.
Enhancements:
1.Stabilized the measurement values when CH A of the Motor Testing Option is set to ”Frequency input”.
2.When the Peak Hold Function of the Motor Testing Option is set, the absolute values are compared.
3.Improved the judgment method of the integration zero suppress when the sync source is set to ”DC50ms”.

V1.07 (April 2010)
Fixed bugs:
1.When the wiring mode is set to 3P3W3M and the U rectifying method is set to MEAN, values for apparent power, reactive power, power factor and phase were found to be incorrect.
2.When attempting to save waveforms while noise sampling is set to 500kS/s, the data before and after the waveform were found to be switched.
3.Upon using the boot key reset but not performing a zero adjustment before turning off the power while in the Quick Setup page, the 3390 failed to power on.
4.In the wiring screen, when the current side of the vector range mark is 3P3W2M and the Δ-Y conversion for 3P3W3M is turned OFF, some areas were found to drift 10 degrees.
Enhancements:
1.Support for integrated measurement of devices for controlling cycles.
2.Unbalance display even when the frequency is unstable.

V1.06 (July 2009)
Fixed bugs:
1.When continuously sending large files of setting commands through PC communication, the device was found to freeze.
2.When using LAN communication and repeatedly opening and closing the TCP port, connection could not be achieved after the 33rd action.
3.When sending the: INTEGrate:STARt and :INTEGrate:STOP command, even if they are normally executed an SESR error bit was found to occur.
4.Averaging was found to apply during noise measurements.
5.In the NOISE and WAVE+NOISE screens, the LPF and Sync Source settings displayed on the top portion of the screen were found to be incorrect.
Enhancements:
1.Addition of the :CALCulate[CH] command.
2.Chinese language display.

V1.05 (April 2009)
Fixed bugs:
1.The accuracy of the effective power value during 3P3W3M mode was found to be out of the uncertainty range.
2.Under 3P3W3M mode with Δ-Y conversion turned OFF, the 0 order value for harmonic power was found to be incorrect.
3.When outputting data, depending on the number of output orders for harmonic and the maximum order setting, data for orders not specified in the settings were found to also output.
4.During remote operation, the SAVE key failed to operate.
Enhancements:
1.USB compatibility added for the application software.
2.When sending communication commands, lower case symbols are now prevented from being converted to upper case symbols.
3.An error message will now appear when the CIS Tuple information for the CF card is not correct.
4.The 0 order of the harmonic content is now displayed.
5.English language display.

V1.04 (March 2009)
Initial release.