Japan Manual Awards 2020 / LR8450 and LR8450-01 MEMORY HiLOGGER Quick Start Manual Named Manual of the Year 2020
Cover of the manual
Logo of the Japan Manual Award
November 11, 2020 - Nagano, Japan
Japan Manual Awards 2020
LR8450 and LR8450-01 MEMORY HiLOGGER Quick Start Manual Named Manual of the Year 2020
Hioki is pleased to announce that the LR8450 and LR8450-01 MEMORY HiLOGGER Quick Start Manual was named Manual of the Year 2020 at the Japan Manual Awards 2020, which was hosted by the Japan Technical Communicators Association.
It was Hioki’s first user manual to be named Manual of the Year.
On the way to achieving that distinction, the manual first earned the Award of Excellence in the industry category at the awards, marking the company’s third straight year to receive one or more honors at the annual event.
■Reasons for award
Reasons for the award included the manual’s thorough inclusion of elements mandated by international standards, its organization as a handy reference resource that allows the reader to search for information in a multifaceted manner, and its easy-to-read layout, which includes large illustrations and screenshots.
The Manual of the Year 2020 award also reflected praise for the manual’s creation of new value in the form of documentation that is useful for customers who have not yet purchased the product and for the collaborative partnerships with other departments that went into its compilation, including analysis of inquiries during the production process.
Hioki produces its own documentation for almost all of the products it sells. These manuals are translated into English and other languages and supplied to customers worldwide. The company has worked to make iterative improvements so that customers who find themselves operating an electrical measuring instrument for the first time can do so safely after reading the user manual, for example by incorporating numerous illustrations to ensure the content is accessible and by using easy-to-understand language. Hioki will draw encouragement from this honor as it continues working to produce user manuals that are easy for customers to understand and that promote safe use of its products.
■Japan Manual Awards received by Hioki to date
•2020: Manual of the Year 2020* (also received: Award of Excellence in the industry category): LR8450, LR8450-01 MEMORY HiLOGGER Quick Start Manual
•2019: Award of Excellence in the industry category (and nomination for Manual of the Year): CT6710, CT6711 Current Probe User Manual
•2018: Award of Excellence in the industry category: MR6000, MR6000-01 MEMORY HiCORDER Quick Start Manual; Honorable Mention: SM7420 Super Megohmmeter User Manual
*A note on process: Three of the eight manuals that received the Award of Excellence at the Japan Manual Awards 2020 were nominated for the Manual of the Year, and the manual from Hioki was chosen as the Manual of the Year 2020.
See the following link for a video of the presentation of the Manual of the Year 2020 award at the judging venue:Japan Manual Awards
■Japan Manual Awards
Dedicated to improving the quality of product documentation, this award program of the Japan Technical Communicators Association recognizes exceptional user manuals that are easy for readers to understand.
Established in 1935, HIOKI E.E. CORPORATION (TSE: 6866) has grown to become a world leader in providing consistent delivery of test and measuring instruments through advanced design, manufacturing, and sales and services. By offering over 200 main products characterized by safety and quality while meeting an expansive range of applications, we aim to contribute to the efficiency and value of our customers' work in research and development, production and electrical maintenance. HIOKI products and services are available around the world through our extensive network of subsidiaries and distributors. Information about HIOKI is available at www.hioki.com.