Product & Technical Support Technical Support, Repair and Calibration Please contact the exclusive HIOKI distributor or authorized reseller from whom you made your HIOKI purchase for technical support, information about warranty coverage, or arrange for repairs or calibration. Distributors may reserve the right to charge an additional fee for providing technical support and servicing on products that were purchased from outside their reseller network. To ensure that you receive optimum service and support, please make your HIOKI purchase from the exclusive HIOKI distributor in your country. Firmware Upgrades and Freeware To upgrade your HIOKI instrument to the latest firmware, please contact the HIOKI distributor or authorized reseller from whom you made your HIOKI purchase. Certain firmware upgrades and freeware are also available through our website , and user registration may be required. Product Demonstrations Our professional and dedicated international sales network is highly trained to provide product demonstrations and training, respond to technical questions, and help you with your application needs. Please contact the HIOKI distributor in your country to schedule an appointment today.